We aim to dispatch all orders within two working days of the order date. You will most likely receive your order within 2-8 working days, maybe a little longer if you live in regional, rural areas or international. Once orders have been dispatched, Mersa Skin is not responsible for any shipping delays.
We currently only ship Australia wide. We offer Free Standard Shipping Australia Wide and $15 flat rate for Express.
Once your order has been dispatched, you will receive a tracking number within your shipment notification email. You will then have access to track the progress of your order through the Sendle online tracking system. Please ensure you provide your email address when completing your purchase in order to receive these shipping updates.
Mersa Skin is not responsible if your order has been lost or stolen after dispatch. Please contact Sendle urgently if this happens to you. To avoid any shipping issues, we advise you to check all your shipping information is correct before finalising your order.